mall VIP — Weekly Cashback and Exclusive Benefits for Loyal Players
mall's VIP program has three tiers — Bronze, Silver and Gold. Each week, a portion of your net loss is returned directly to your account. VIP status is built not on how much you play, but on how consistently and responsibly you play.
mall VIP's Three Tiers — Which one are you at?
mall's VIP structure is simple and transparent. It starts at Bronze, moves up to Silver, and reaches the top at Gold. Each tier has a different weekly cashback rate, and the benefits increase as you move up.
The first step in your VIP journey. Once you start playing regularly, you can earn up to 0.3% cashback on your weekly net loss. A solid starting point for new members.
The mid-level VIP tier. You can earn up to 0.7% cashback on your weekly net loss. Regular and active players reach this tier.
The highest tier in mall VIP. Up to 1.0% cashback on your weekly net loss. The most consistent and long-term players reach this status.
How is the weekly cashback calculated?
Cashback is a set percentage of your net loss in a week — that is, your total deposits minus your total winnings. It is not a bonus — it is added to your main balance and is not subject to any separate wagering requirements.
Calculation example — Silver tier
How do you move up a tier?
Moving up in mall VIP does not depend on any single fixed number — it is based on the consistency and overall activity of your play. Regular players naturally move up to higher tiers over time.
Regular participation
Play your favourite games consistently each week — whether that is slot games, live casino or sports betting.
Stay active across different game categories
Being active across multiple categories, rather than limiting yourself to one game, has a positive impact on your VIP evaluation.
Keep your account complete and active
Keep your account verified and log in regularly. Long periods of inactivity are not helpful for maintaining your tier.
What benefits do VIP members get?
mall VIP membership is about more than just cashback. Moving up each tier changes the experience itself — faster service, special offers and a deeper connection with the platform. Playing at mall Casino becomes an even richer experience at VIP level.
Weekly Cashback
Each week, cashback of 0.3% to 1.0% based on your tier is credited directly to your account on your net loss.
Priority Service
VIP members get priority in live chat and email support — in both Bangla and English.
Special Promotions
Separate promotional offers are sent to VIP members from time to time, beyond what is available to regular members.
Tier-Based Status
From Bronze to Gold — status and benefits increase with each tier. Your tier is displayed on your profile.
Earning cashback does not mean playing more
Keep responsible gaming in mind
mall VIP cashback is a benefit — but it should never be a reason to place larger bets. Cashback is not a way to recover lost money; it is a recognition for regular players.
Set a weekly budget before placing bets and stick to it. If you feel you are losing control over your play, read the responsible gaming guidelines and set limits.
The full terms of the VIP program are detailed in mall's terms and conditions — it is worth reading them before joining.
Open an account at mall now and start your VIP journey
Register, play and work your way from Bronze to Gold.
mall Login — Register